Privacy Policy

Effective Date: 16 May 2026

Welcome to VivahSangam. Your privacy is important to us. This Privacy Policy explains how VivahSangam collects, uses, stores, protects, and shares your personal information when you access or use our matrimonial platform and related services.

1. Purpose of this Privacy Policy

This Privacy Policy is designed to clearly explain:

  • What information we collect from users
  • How we use the collected information
  • How your data is stored and protected
  • Who can access your information
  • Your privacy rights and controls

2. Information We Collect

VivahSangam may collect personal, technical, and profile-related information to provide matchmaking and verification services effectively.

  • Full Name
  • Age and Date of Birth
  • Gender
  • Religion and Community Preferences
  • Profile Photographs
  • Mobile Number
  • Email Address
  • Location Information
  • Partner Preferences
  • Educational and Professional Details
  • Usage and Activity Data on the Platform
VivahSangam does not intentionally collect sensitive financial information such as debit card PINs, banking passwords, or confidential government credentials through profile creation forms.

3. How We Use Your Information

The information collected by VivahSangam is used to improve user experience, enhance matchmaking accuracy, maintain platform security, and provide support services.

  • Providing personalized match recommendations
  • Profile verification and authenticity checks
  • Improving search and matchmaking algorithms
  • Customer support and dispute resolution
  • Fraud prevention and suspicious activity monitoring
  • Sending important account notifications
  • Enhancing platform performance and security

4. Data Sharing and Visibility

VivahSangam respects user privacy and does not publicly display personal information without user-controlled privacy settings.

  • Profile visibility depends on user privacy preferences
  • Certain information may only be visible to matched or approved users
  • Contact details may remain hidden unless shared voluntarily
  • We do not sell personal data to third-party advertisers

VivahSangam may share limited information with trusted service providers strictly for operational, verification, security, hosting, or technical support purposes under confidentiality obligations.

5. Cookies and Tracking Technologies

VivahSangam may use cookies, browser storage, and similar technologies to improve platform functionality and user experience.

  • Remembering login sessions
  • Improving website performance
  • Understanding user behavior and engagement
  • Enhancing security and fraud detection

Users may disable cookies through browser settings; however, some platform features may not function properly after disabling them.

6. Data Security

VivahSangam implements reasonable administrative, technical, and security measures to protect user information against unauthorized access, misuse, alteration, or disclosure.

  • Encrypted password storage
  • Secure server infrastructure
  • Restricted internal access to sensitive information
  • Regular security monitoring and maintenance
  • Fraud detection systems and account monitoring
Although we take commercially reasonable steps to protect data, no internet-based platform can guarantee absolute security. Users are encouraged to maintain strong passwords and avoid sharing confidential information publicly.

7. User Rights and Controls

Users may have the ability to:

  • Update or correct profile information
  • Modify privacy settings
  • Request account deactivation
  • Report misuse, fake profiles, or harassment

8. Data Retention

VivahSangam may retain user information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.

9. Third-Party Links

The platform may contain links to third-party websites or services. VivahSangam is not responsible for the privacy practices, content, or security of external websites.

10. Changes to this Privacy Policy

VivahSangam reserves the right to modify or update this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

For questions, concerns, or privacy-related requests, users may contact VivahSangam through the official support channels provided on the platform.